kanban and the perfect job

-by Dennis Stevens

“Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.”

This is the 5th principle behind the Agile Manifesto.

….
The Motivating Potential of Kanban

When implemented well, Kanban creates a work setting where the job design delivers on the five core dimensions of the job characteristics model.

  • Skill Variety: In Kanban, the team members are involved in the daily planning of their work, engage in discussions around how to get the work done, perform their specific work, and may swarm on other related work.
  • Task Identity: In Kanban, the entire focus is on the flow of work. The team members see the work flow from start to end.
  • Task Significance: One of the focuses of Kanban is to improve the lives of the team members themselves.  The focus on flow of value also helps the team understand how they are improving the the work of the customer and/or the people their organization.
  • Autonomy: Kanban allows teams to schedule their work through the pull mechanism. The self-organizing nature of the work also helps them decide how to care it out.
  • Feedback: Managing Cycle Times, explicitly tracking defects, and the rapid feedback cycles associated with the limited WIP create feedback on effectiveness at multiple levels.

Kanban inherently results in job design that improves intrinsic motivation and the resulting high levels of performance.

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